Lavish Dryfruits – Shipping Policy

• Processing Time:
• Orders are typically processed within 2-3  business days from the date of purchase. During peak seasons or promotions, processing times may be extended.
• Order Confirmation:
• Once your order is processed, you will receive an email confirmation with your order details, including the shipment tracking number.

• Carrier Partners:
• We partner with reputable shipping carriers to ensure the safe and timely delivery of your orders.
• Delivery Options:
• You can choose from standard shipping or expedited shipping options at checkout, with delivery times varying based on your location.

• Shipping Fees: 
• Standard Shipping: ₹50 per order.
• Express Shipping: ₹150 per order.
• Free Shipping: On orders over ₹2000.

Please note that shipping costs may vary based on the destination and the weight of the package. During promotions or special events, shipping discounts may apply.

• Shipping costs are calculated at checkout based on the weight of your order and your delivery location. Any applicable taxes or duties are the responsibility of the customer.
• Free Shipping:
• We may offer free shipping promotions from time to time. Check our website or promotional emails for details on any ongoing free shipping offers.

• Tracking Notifications:
• Once your order is shipped, you will receive an email with a tracking number and a link to track the progress of your shipment.
• Tracking Updates:
• Track your package regularly for real-time updates on its location and estimated delivery date.

• We are unable to ship to P.O. Box addresses. Please provide a physical address for delivery.

• If you encounter any issues with your delivery, please follow these steps:

  1. Delayed Delivery: If your order has not arrived within the estimated delivery time, please contact our customer service team at [customer service email or phone number]

  2.  with your order number and details.

  3. Email : support@lavishdryfruits.in 

  4. Contact : +91 9850967746

  5. Damaged Items: If you receive a damaged item, please take a photo of the damage and email it to [customer service email] within 48 hours of receiving the order. We will arrange for a replacement or a refund as per your preference.

  6. Incorrect Items: If you receive the wrong item, please contact us at [customer service email or phone number] with your order number and a photo of the incorrect item. We will send you the correct item at no additional cost.

  7. Lost Packages: If your package is marked as delivered but you have not received it, please check with your neighbors or building manager. If it is still not found, contact our customer service team at [customer service email or phone number], and we will investigate the issue and find a solution.

  Our goal is to ensure that you have a smooth and satisfactory shopping experience with us.